Frequently Asked Questions

Everything you need to know about your second skin.

How do I find my perfect fit?

We recommend checking our detailed Size Guide located on each product page. Our 'True-to-Size' guarantee ensures that our premium fabrics provide a snug yet comfortable fit that moves with your body.

What is your return policy for undergarments?

For hygiene reasons, we only accept returns on unworn items in their original packaging with all tags attached within 30 days of purchase. Please note that opened packages cannot be returned.

How should I care for my NAKED Underwear?

To maintain the integrity of our signature micro-modal and cotton blends, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid bleach and tumble drying to prevent shrinkage.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your essentials sooner.

Are your materials sustainably sourced?

Yes, we prioritize eco-friendly manufacturing. Our fabrics are Oeko-Tex certified, meaning they are free from harmful chemicals and produced using sustainable water-recycling processes.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days depending on customs processing.